# Scott Ward — Tech Operations & Automation

> Business process automation, AI agents, fractional CTO advisory, and BigQuery/Looker Studio dashboards for growth-stage teams in Melbourne and remote.

## Core pages

- [Home](https://scottward.io/): Full-service landing page — services overview, case studies, testimonials, blog preview, and contact form.
- [Services](https://scottward.io/services.html): Four core consulting services: Business Process Automation & Systems Architecture, AI Agents & Agentic Workflow Automation, Fractional CTO & Technology Roadmap Consulting, BigQuery & Looker Studio Dashboard Consulting.
- [Melbourne](https://scottward.io/melbourne.html): Melbourne-based tech operations consultant page with local services, remote-work capability, and Melbourne-specific context.
- [Work](https://scottward.io/work.html): About Scott Ward — Systems Architect & Tech Operations Expert, career history, skills, and downloadable resume.
- [FAQ](https://scottward.io/faq.html): 16-question FAQ covering services, pricing, process, data readiness, AI video production, and ETL/dashboarding.

## Product services

- [Business Operations ETL & Dashboarding](https://scottward.io/business-operations-etl-dashboarding.html): Managed data pipeline service — connects HubSpot, Xero, ClickUp and more into a BigQuery warehouse with live Looker Studio dashboards. Pricing, features, and tech stack.
- [Automated AI Product Video Pipeline](https://scottward.io/ai-video-production.html): Managed AI video production for e-commerce — turns static product photos into 15-second social-ready video ads using generative AI. Packages from $600 AUD/month.

## Blog

- [Blog index](https://scottward.io/blog.html): All blog posts with filtering by topic (Automation, AI, Cloud Infrastructure, Integration, Stack Building).
- [Why Your Tech Stack Should Talk to Itself](https://scottward.io/cost-of-disconnected-tech-stack.html): The real cost of disconnected tools and why integration matters more than adding new software.
- [Make.com vs. Zapier — How to Choose the Right Automation Tool](https://scottward.io/make-com-vs-zapier-migration.html): Side-by-side comparison covering pricing, architecture, learning curve, and when to migrate.
- [The No-Collar Economy — Scaling Creative Operations with AI](https://scottward.io/no-collar-economy-ai-creative-operations.html): How enterprise creative teams use AI workflows to scale production without growing headcount.
- [Automating Media Pipelines — AI, DAM & AWS S3 Infrastructure](https://scottward.io/automating-media-pipelines.html): Building automated DAM pipelines using AI, Backlight Iconik, Frame.io, Make.com and AWS S3.

## Case studies

- [Case Studies index](https://scottward.io/case-studies.html): All case studies with category filtering.
- [AI-Powered Supplier Sourcing](https://scottward.io/case-study-ai-sourcing.html): Autonomous supplier sourcing pipeline using AI agents, browser automation, and marketplace integration for a major Australian e-commerce retailer.
- [AI-Powered Budgeting & Expense Automation](https://scottward.io/case-study-ai-budgeting-automation.html): AI expense agent ("Andy") connecting CRM, project tools, spreadsheets and Xero for automated reconciliation.
- [Social Media Analytics ETL & Dashboarding](https://scottward.io/social-media-analytics-etl-dashboarding.html): Bespoke ETL pipeline and Looker Studio/Power BI dashboards unifying social performance data across platforms.
- [AI-First Product Video Campaigns](https://scottward.io/case-study-ai-first-product-video-campaigns.html): AI-first product video campaigns using Magnific, Seedance 2.0, and generative AI to replace traditional creative agency workflows.

## Contact

- [Get in touch](https://scottward.io/index.html#contact): Contact form on the homepage — service-specific routing to Make.com webhook.
- Email: hello@scottward.io
- Phone: +61 410 984 032
- LinkedIn: https://www.linkedin.com/in/scott-ward-tv/